ࡱ> *?)5@ bjbj22  AXXllll, , , @ DDD8|$@ "p2*> t"v"v"v"v"v"v"$e%R'(", "ll""l8t"t"03P!hth  " rDk!t""0"!X(( "@ @ llll(, "TJ0XJJJ""@ @ Dp@ @ D  Information Sheet The Farm Line Support Service is a telephone support help line for farmers and farm families in Ontario. Toll free access to the confidential and bilingual service permits farm and rural families in Ontario access to peer support on agricultural subjects, addressing issues and situations ranging from financial to legal to personal, family and mental health. The web site, located at www.thefarmline.ca, offers additional useful self-help information on a variety of subjects. The telephone support team replies to email requests for support and offers referral to public resources when deemed appropriate. Hours of operation are Monday to Friday from 8:30 AM to 8:00 PM. In operation since November 2000, The Farm Line Support Service addresses a need in the agricultural and rural community that had not been available previously. The toll-free telephone support and referral service provides farmers access to mentoring and enhanced advisory services and networking. The farming industry endures many economic, environmental and health stressors that can impact the well-being of the farm and family unit. The impact on farm families includes financial debt and bankruptcy, loss of the farm operation, and personal stress that is manifested by physical and psychosocial problems such as sleeplessness, inability to concentrate, and interpersonal strain with family members in regard to farm transfer. The Farm Line Support Service provides referral to advisory services that address the human and rural family dynamics as well as legal and financial resources. Response to The Farm Line Support Service has been overwhelmingly positive by farm organizations and government alike. Most organizations and commodities in Ontario have links to The Farm Line Support Services web site on their own sites and promote the toll free number in their publications. The Ontario Ministry of Agriculture, Food and Rural Affairs promotes The Farm Line Support Service on their web site and in their publications. The response of individual farmers is by far the most moving. At a recent trade show, a farm lady expressed her concern about her husband. She said that her husband went from a cheerful person to someone who had stopped talking. I know that the corn is still in the bin and the bills are piling up, we need help. I hope that you are able to find help for us. The volunteers at The Farm Line were able to find help for this family. A call came in from a farmer in financial trouble and after talking to the volunteer for some time, it finally came out that his wife had threatened to leave him with the kids. There had been a number of arguments over the many unpaid bills and she was not able to handle this anymore. Their marriage was on the brink of collapsing. This family not only needed help to bring their finances in order but they needed family counseling. Unfortunately the waiting time for family counseling is 6 weeks. Needless to say a little too late. To ensure that The Farm Line Support Service continues to operate without interruption, The Farm Line actively seeks private funding and public funding including project funding on a continuous basis. Future plans for The Farm Line Support Service include expanding On-Line resources available on the web site (www.thefarmline.ca), increasing the hours of telephone service as well as improving the francophone components. The Farm Line Support Services Resource Directory is being updated when needed. This directory is a searchable listing of public resources available in Ontario and includes legal and financial resources as well as a listing of public, family, adult, children, elderly and mental health services. Farm and rural families have free access to this self-help directory. In partnership with the Haldiman Norfolk Family Service and the support of the three registered, general farm organizations, the board is working to establish a Farm Assistance Program, specifically designed for farmers and their families. This is an opportunity to provide farm families with the service, which is being enjoyed by many people in Ontario, including all government employees, as well as self-employed professionals, such as dentists, and doctors, among others. With a Farm Assistance Program in place, the farmer will have access to financial tools within 48 hours. National Initiative: The Canadian Farm Business Management Council and Canadian Agriculture Safety Association organized the first National Meeting: TelephoneSupportServices forFarmers. This meeting took place in Ontario on October 24th and 25th Invited guests were representatives from all provinces and territories, including Wayne Easter, Parliamentary Secretary to the Federal Minister of Agriculture, Kirby Commission Representative, Michael Kirby, Canadian Mental Health Association, Agriculture & Agri-Food Canada and Farm Debt Mediation. Meeting Objectives: To provide provincial and territorial delegates with an opportunity to share their activities and experience with colleagues across Canada. This meeting would allow delegates to build a national network of contacts, take home ideas from their neighbours to improve their own services today or into the future, share needs, problems and successes and look at possible synergy amongst participants. The ultimate goal is to provide a more effective distress support service for Canadian farm families to enable the industry to thrive.     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